Jenn Roberts Ma, founder of JRM Communications, smiles outside on a fall day.

I’m Jenn Roberts Ma.

With experience across technology, finance, law, and other knowledge-centric industries, I help organizations and leaders turn insights into influence through thought leadership, executive content, and strategic messaging. My background includes senior communications roles at Amazon and one of the world’s leading law firms.

I’m currently available for consulting and fractional engagements.

Your expertise,
brought to life.


The JRM Difference

High Standards. No Shortcuts.

As the founder of JRM Communications, my reputation is my brand—and it’s reflected in the work I deliver. With a background spanning a variety of fast-paced, high-stakes environments, I approach every engagement with care, accountability, and meticulous attention to detail.

Strategic by Design.

Strong content starts with a clear understanding of business objectives, audience needs, and the broader market landscape. I bring a strategic mindset to every engagement, helping ensure that content not only reads well, but also supports meaningful business outcomes.

Deep Expertise in Thought Leadership and Executive Content.

I bring more than 20 years of communications experience, with a focus on thought leadership, executive positioning, and strategic content. My background includes senior roles at Amazon Ads, Latham & Watkins, and Guidehouse, where I’ve helped leaders and organizations communicate effectively in technical and highly regulated industries.

A Focus on Clarity.

Complexity can be a barrier to engagement—or it can be your most valuable business asset. One of my greatest strengths is translating nuanced concepts and ideas into clear, compelling narratives that build credibility and drive connection.

A Seamless, Collaborative Process.

Successful content initiatives require more than strong writing; they also depend on thoughtful planning, stakeholder alignment, and disciplined execution. Drawing on my experience leading cross-functional communications programs, I create structured, transparent workflows that keep projects moving forward and minimize demands on busy stakeholders’ time. Having worked extensively with senior leaders throughout my career, I also bring the professionalism, executive presence, and interpersonal skills needed to build rapport quickly and facilitate productive, efficient interactions throughout an engagement.